Cymar
Electronics is committed to providing a quality and timely service. We are
constantly focused on these five major areas of business improvement systems;
Computer & Network
Implementation
Cymar provides computer network services to small and medium sized
businesses in the Greenwich area.We install and support a wide range of network
operating systems, client operating systems and applications.Our solutions
are developed with the goals of stability and low total cost of ownership.Whether
you're in need of a simple file-sharing solution or a solution for up to 50
users with remote access needs, we can determine what solution best meets
your needs, and implement it.To steer your company clear of disaster, we can
provide Backup and Restoration systems as well Virus Protection and Removal
solutions.
We build long term relationships based on personal service and attention.Allow
us to meet with you at your convenience to further discuss our abilities.
We generally meet in person to determine if our services meet your technology
needs.Arrange an obligation free assessment of your business by one of our
professional consultants today. We will present reports following a free,
non-intrusive evaluation of your system.We are confident you will be happy
with our service and will want to use us rather than need to use us.
IT SUPPORT
Cymar prides itself on responsive and effective support services.
We can provide tailored Support Plans ranging from monthly plans to adhoc
support.
Email Support
With Email support, you are entitled to contact us with technical questions
at any time by using our support Email address. We will endeavour to respond
as soon as possible but will guarantee a response within 24 hours.
Telephone Support
For urgent problems, we provide telephone support. The support number is diverted
to a specialist's mobile to enable immediate response. We guarantee to respond
within the hour.
Emergency call-outs and regular site visits
If a problem cannot be solved by email or over the telephone, we will visit
your business to investigate and correct the problem. We can also provide
regular visits to perform health checks on your system.
Remote control support
With remote control support, we install remote access software to allow secure
dial-in capability. This allows our engineers to take control over the remote
computer and perform many tasks that would of required a site visit. This
provides a faster response time. We
have now introduced a new connection system where we will provide you with
a PIN No and if you enter this pin in our Remote support section and click
on connect, then we will be able to connect to your computer from our office.
Hardware and Software Supplies
Cymar Electronics is a reseller of reputable third party hardware and software
products. Our prices are very competitive and we will always attempt to better
a competitor's advertised price.We will also assist you with
the decision on the right product.Contact us with any request and we will
provide an obligation free quote.
Specialised Software Applications
Cymar Electronics designs and creates specialised applications for
both clients and general commercial release.We can provide an obligation free
estimate for a dedicated application to streamline your business (or home).We
are able to modify these applications to suit your specific needs.